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Warren County Regional Chamber of Commerce

Work Smarter, Not Harder: Boosting Productivity Through Technology
Wednesday, June 18 2008, 9:00am - 12:30pm

This high-energy, interactive half-day seminar is designed to help front-line employees as well as supervisors and managers understand their responsibilities to the most important person defining the mission of their organization – the Customer! Includes such topics as: Assisting employees to understand the company’s expectations with regard to customer service techniques and strategies; developing incentives for achieving employee “buy-in” and commitment to quality customer service; matching qualified persons to jobs through identification of requisite skills and resources for success; and how to represent our business and ourselves professionally to gain customer confidence and satisfaction.
Location: 10 Brass Castle Rd, Washington, NJ 07882
Contact: Bob Goltz (info@warrencountychamber.org)

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