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 An excellent primer for a new manager or a refresher for the old dogs who forgot that sincere caring is the foundation for good management and good employee performance. The authors, Spencer Johnson and Kenneth H. Blanchard, combine this with three fundamental ways to interact with your subordinates that are of short duration, but over time create healthy and rewarding relationships yielding high performance.
An extremely easy read that appeals to common sense about how people will respond when treated right; but don?t let this summary exempt the reader from learning the three key areas cited by the authors that can be easily integrated into day to day application. |
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